FAQs

What is the minimum purchase order?

The minimum you can order is 1 carton of a single product. 

 

How do I place an order?

You can place an order through our website by adding your purchase to the cart. We also accept orders over the phone (02) 9674 5000, or via an email to onlinesales@ausmagmedia.com.au if you have specific requirements. 

 

How do I make a payment? 

We accept master cards, visas and debit cards, as well as EFT. You can pay for your order through the checkout, or if you're calling or emailing us you can give us your details over the phone. 

 

How is Delivery Calculated?

Delivery costs is calculated by the dimensions of your order. This is automatically calculated through our online postage system.

 

When will my delivery arrive?

Please allow 1-2 days for metro areas in Sydney.
Please allow 2-7 days for any other areas or large orders. 
In cases we do not have stock we aim to fulfill the order within 10 days

 

Do I have to be home to accept the order?

For orders of loose cartons (not pallets), just let us know when you would like it to be delivered, or if the couriers can leave it in a safe place or your front porch.